Getting started
What timebanking is, how to join, and how to find your way around.
8 guides
Go to Settings from the menu. You can update your name, bio, skills, location, and avatar. Your profile helps other members find and connect with you.
Pairc Goodman
Help centre
Find answers to common questions about Pairc Goodman. If you cannot find what you need, contact us.
Most people start here
- What is timebanking?
- I forgot my password
- Do other members see my phone number or email?
- How do I create a listing?
- How does an exchange work?
- How do I send hours to someone?
Browse by topic
Your account and profile
Edit your profile, see what other members can see, and add your skills.
6 guides
Signing in and security
Sign in, reset a forgotten password, and keep your account secure.
7 guides
Privacy and safety
Keep your details private, choose who sees your profile, block or report problems, and stay safe.
9 guides
Notifications
See alerts under the bell, and choose which emails and phone notifications you get.
4 guides
Your data and account
Download your data, make a data request, delete your account, and manage cookies.
5 guides
Help and troubleshooting
What to do when you cannot sign in, emails do not arrive, or something is not working.
5 guides
Offers and requests
Post what you can offer or what you need, and find listings from other members.
9 guides
Finding people
Search the community, browse members, connect and see suggested matches.
7 guides
Messages
Write privately to other members, send voice notes and understand safety notices.
8 guides
Exchanges
Request help, agree the hours and confirm the time once the work is done.
9 guides
Reviews
Leave feedback after an exchange and see what others say about you.
2 guides
Wallet and hours
Check your balance, send hours, donate and see your history.
7 guides
Group exchanges
Record hours for activities where several people give or receive time.
7 guides
Community feed
Share updates and photos, react and comment, and choose what you see.
8 guides
Events
Find community events, say you are going, and run your own.
8 guides
Groups
Join groups of members who share an interest, talk together and share files.
10 guides
News, resources and guides
Read community news, find shared documents and look up answers in the knowledge base.
2 guides
Polls and ideas
Vote in community polls, ask your own questions and share ideas for challenges.
2 guides
Questions from your community
Answers written by the people who run Pairc Goodman.
Account & Privacy
We take privacy seriously. Your email and personal details are only visible to community members. We comply with GDPR and provide tools for you to manage your data, including account deletion.
Go to Settings and find the Password section. Enter your current password and your new password. For extra security, consider enabling two-factor authentication.
Community Features
Groups are community spaces around shared interests. You can join existing groups, participate in discussions, and share resources. Some groups are open for anyone, while others require approval.
Browse the Events page, find an event you're interested in, and click "RSVP". You'll receive reminders before the event. You can cancel your RSVP at any time.
Visit a member's profile and click "Connect". They'll receive a notification and can accept or decline. Once connected, you can message each other directly.
Getting Started
Timebanking is a community-based exchange system where everyone's time is valued equally. You earn time credits by helping others and spend them to receive help. One hour of service equals one time credit, regardless of the type of service.
Click "Sign Up" on the home page, select your community, fill in your details, and verify your email. Your community coordinator may need to approve your account before you can start exchanging.
Start by completing your profile with your skills and interests. Then browse listings to find services you need, or create your own listings to offer your skills. You can also join groups and events to meet other members.
Listings & Exchanges
Go to the Listings page and click "Create Listing". Choose whether you're offering a service or requesting one, add a title, description, category, and estimated time. Your listing will be visible to other community members.
When you find a listing you're interested in, you can request an exchange. The other member accepts or declines. Once accepted, you coordinate the service, and when complete, time credits are transferred automatically.
The actual time spent is what gets recorded. Before confirming the exchange, both parties agree on the actual hours. The estimate is just a guide to help members plan.
Settings & Preferences
Click the sun/moon icon in the top navigation bar to toggle between light and dark themes. Your preference is saved automatically.
Go to Settings and find the Notifications section. You can control email notifications, push notifications, and in-app alerts for different types of activity.
Yes, you can delete your account from Settings. This action is permanent and will remove your profile, listings, and transaction history. Contact your community coordinator if you need help.
Wallet & Credits
You earn credits by providing services to other members. When an exchange is completed and confirmed, the agreed-upon hours are added to your wallet balance.
Yes! Go to your Wallet page and use the "Transfer" option. You can send credits to any member in your community. This is useful for gifting or adjusting balances.
You can still request services even with a zero balance. Timebanking is built on trust and reciprocity. Most communities allow negative balances to encourage participation.
Still need help?
If you can't find what you need, get in touch and a person will help you.
Contact us