Using the platform

Exchanges

Request help, agree the hours and confirm the time once the work is done.

9 guides

• How does an exchange work?

  The steps from a first request to the hours moving between wallets.

• Requesting an exchange from a listing

  Send a request with your proposed hours and a message.

• Accepting or declining a request

  What to do when someone asks for an exchange on your listing.

• Starting and finishing the work

  Tell the other member when the work begins and when it is done.

• Confirming the hours

  Both members confirm the time taken, then the hours move.

• What does broker approval mean?

  Why some exchanges wait for a coordinator, and what happens next.

• Cancelling an exchange

  Withdraw a request before the work starts.

• What happens if we disagree about the hours?

  What happens when members confirm different hours, and what a coordinator can do in the Broker Panel.

• Rating an exchange

  Give a star rating and comment after an exchange is completed.

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