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Newsletters and keeping in touch

Managing newsletter subscribers

Add, import, export and remove newsletter subscribers, and share your sign-up link.

Subscribers are the people who receive your newsletter. Open Marketing in the admin menu and press Subscribers.

Adding people

  • Press Add Subscriber to add one person by email.
  • Press Import CSV to add many people from a spreadsheet file. It needs an email column.
  • Press Sync Now under Sync Platform Members. This adds active, approved members who have chosen to receive newsletters.

Sharing a sign-up link

Copy the Public Subscribe Link and share it, for example on posters or social media. People can use it to sign up themselves.

Other tasks

  • Press Export CSV to download your list.
  • Press Remove Subscriber next to someone to take them off the list.

Emails that do not arrive

Open Bounces under Marketing to see email addresses that could not be delivered. Check them and remove any that are wrong.

Setting up how emails are sent for your community is handled by the platform team.

Only add people who have agreed to receive your newsletter. Everyone must be able to unsubscribe.
This is done on the main website. The accessible site does not have this page.

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