Messages

Why does it say a coordinator may review messages?

What the safeguarding notice in a conversation means, and why it looks the same for everyone.

Some conversations show this notice: "Messages in this conversation may be reviewed by a coordinator for safeguarding, or visible to someone a participant trusts to support them." On a phone, it appears as Safeguarded conversation.

It means one or both of these may be true:

• A community coordinator may read the messages to help keep members safe.
• One of you has chosen a supporter, such as a family member or carer, who can view their messages.

The notice is worded the same way whatever the reason. This protects the privacy of anyone who has a supporter.

You can close the notice with the cross. It comes back when you open the conversation again.

If you have chosen a supporter yourself, you will also see "Someone you chose as a supporter can view your messages." Press Manage this to change it.

Write as you would in a shared space. Never send passwords or bank details in a message.

More guides in this topic

• Sending a private message
• Voice messages and attachments
• Editing and deleting your messages
• Removing or restoring a conversation
• Translating messages
• Coordinator arrangement needed
• Blocking a member

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