Reports and analytics

Seeing how your community is doing

Use Community Analytics to follow member growth, exchanges and the health of your community.

All the reporting pages are listed together under Analytics & Reporting in the admin menu.

Community Analytics

Press Community Analytics. It shows graphs and figures for member growth, exchanges and community health.

Press Export CSV to download the figures as a spreadsheet file.

Impact Report: the social value of your community. See "Creating an impact report".
Member Reports and Hours Reports: detailed lists you can download. See "Member and hours reports".
Inactive Members: people who have gone quiet. See "Reaching out to inactive members".
User Report: each member's time credit statement, if your community uses the wallet.

You may also see reports for features you use, such as groups or newsletters.

Figures are only as good as the records behind them. Encourage members to record every exchange.

This is done on the main website. The accessible site does not have this page.

If you can't find what you need, get in touch and a person will help you.