Terms of Service
What has changed
The standard terms supplied with the platform.
Welcome to AWID Timebank
By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before participating in our community.
These terms establish a framework for fair, respectful, and meaningful exchanges between community members. Our goal is to create a trusted environment where everyone's time is valued equally.
1. Time Credit System
Our platform operates on a simple but powerful principle: everyone's time is equal. One hour of service is worth one time credit.
- One hour of service provided equals one Time Credit earned
- Credits can be used to receive services from other members
- The type of service does not affect the credit value
- Credits are tracked automatically through the platform
Important: Time Credits have no monetary value and cannot be exchanged for cash. They exist solely to facilitate community exchanges.
2. Account Responsibilities
When you create an account, you agree to:
- Provide accurate information — your profile must reflect your true identity and skills
- Maintain security — keep your login credentials confidential and secure
- Use one account — each person may only maintain one active account
- Stay current — update your profile when your skills or availability change
- Be reachable — respond to messages and requests in a timely manner
3. Community Guidelines
Our community is built on trust, respect, and mutual support. All members must:
- Treat everyone with respect — be kind and courteous in all interactions
- Honour your commitments — if you agree to an exchange, follow through
- Communicate clearly — keep other members informed about your availability
- Be inclusive — welcome members of all backgrounds and abilities
- Give honest feedback — help the community by providing fair reviews
4. Prohibited Activities
The following activities are strictly prohibited and may result in account termination:
- Harassment or discrimination
- Fraudulent exchanges
- Illegal services or activities
- Spam or solicitation
- Impersonation
- Sharing others' private information
5. Safety and Meetings
Your safety is important. We recommend following these guidelines:
- First meetings — meet in public places for initial exchanges
- Verify identity — confirm the member's profile before meeting
- Trust your instincts — if something feels wrong, do not proceed
- Report concerns — let us know about any suspicious behaviour
- Keep records — document exchanges through the platform
6. Limitation of Liability
AWID Timebank provides a platform for community members to connect and exchange services. However:
- We do not guarantee the quality or safety of any services exchanged
- We are not responsible for disputes between members
- Members exchange services at their own risk
- We recommend obtaining appropriate insurance for professional services
By using the platform, you agree to hold AWID Timebank harmless from any claims arising from your participation in service exchanges.
7. Account Termination
We reserve the right to suspend or terminate accounts that violate these terms. Reasons for termination include:
- Repeated violation of community guidelines
- Fraudulent or deceptive behaviour
- Harassment of other members
- Extended inactivity (over 12 months)
- Providing false information
You may also close your account at any time through your account settings.
8. Changes to These Terms
We may update these terms from time to time to reflect changes in our practices or for legal reasons. When we make significant changes:
- We will notify you via email or platform notification
- The updated date will be shown at the top of this page
- Continued use of the platform constitutes acceptance of the new terms